Shipping details

Email confirmation: If you made a purchase online, the sales receipt is often sent to the email address associated with your account. Search your email inbox for the order confirmation or sales receipt. Check your spam or junk folder if you can’t find it in your primary inbox.
Online account: If you created an account with the retailer or online store during the checkout process, you can log in to your account on their website. Look for a section like “Order History,” “My Orders,” or “Account Dashboard” to find a record of your previous purchases, including the sales receipts.
Order confirmation page: After completing your purchase, you might have been redirected to an order confirmation page on the retailer’s website. If you did not save or print the page at the time of purchase, it may be difficult to retrieve it later. However, you can check your browsing history to see if you can find the confirmation page again.
Mobile apps: If you made the purchase through a mobile app, the sales receipt may be accessible within the app itself. Look for an order history or account section where you can view previous purchases and associated receipts.
Contact customer support: If you are unable to locate your sales receipt using the above methods, you can reach out to the retailer’s customer support. Provide them with the necessary information, such as your order number, date of purchase, and any relevant details, and they should be able to assist you in retrieving the sales receipt.

Fast and Reliable Shipping: Get Your Products Delivered with Confidence!

At Thara's Crafts, we deliver top-notch quality and attention to detail. From premium materials to advanced printing and embroidery techniques, we ensure excellence in every product. Whether it's custom t-shirts for individuals or large orders for businesses, teams, or schools, we're dedicated to providing the best. With reliable fulfillment services, including order processing, packing, and shipping, we take care of logistics while you focus on growth. Count on exceptional customer service from our knowledgeable team. Explore our extensive range of custom products, electronics, gaming, appliances, lighting, security, and more. Experience quality, value, and expertise with Thara's Crafts.

Shipping Methods:

We offer two shipping options: Standard Shipping and Express Shipping. Standard Shipping typically takes 3-5 business days, while Express Shipping delivers within 1-2 business days.

Shipping Costs

We are thrilled to offer you the added benefit of free Standard Shipping on all orders. To qualify for this exceptional perk, simply ensure that your total order value reaches or exceeds R500. This minimum expenditure requirement allows us to provide you with this complimentary shipping service, guaranteeing a seamless and cost-effective shopping experience. Express Shipping is available at an additional cost as displayed on checkout. Thank you for choosing us as your trusted retailer, and we eagerly anticipate serving you with our outstanding products and hassle-free delivery

Delivery Timeframes

Please note that the estimated delivery timeframes are based on business days and exclude weekends and public holidays. While we strive to deliver your order as quickly as possible, there may be occasional delays due to unforeseen circumstances beyond our control.

Order Processing Time

It takes us 1-2 business days to process your order before it is shipped. Once your order is dispatched, you will receive a confirmation email with tracking information.

Tracking Information

To track your order, simply click on the tracking link also provided in the shipping confirmation email. You will be directed to our tracking page, where you can monitor the progress of your package.

International Shipping

We currently ship to select countries. Please refer to our international shipping page for a list of countries we serve and any specific considerations or restrictions that may apply. Please note that international orders may be subject to customs duties or taxes imposed by the destination country.

Return and Exchange Policy

We want you to be completely satisfied with your purchase. If you wish to return or exchange an item, please review our return and exchange policy for detailed instructions and timeframes!

Customer Support

If you have any questions or need assistance with your shipment, our friendly customer support team is here to help. Feel free to reach out to us at support@tharascrafts.co.za or call our helpline at +27 83 791 4845.