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We are thrilled to offer you the added benefit of free Standard Shipping on all orders. To qualify for this exceptional perk, simply ensure that your total order value reaches or exceeds R500. This minimum expenditure requirement allows us to provide you with this complimentary shipping service, guaranteeing a seamless and cost-effective shopping experience. Express Shipping is available at an additional cost as displayed on checkout. Thank you for choosing us as your trusted retailer, and we eagerly anticipate serving you with our outstanding products and hassle-free delivery

Please note that the estimated delivery timeframes are based on business days and exclude weekends and public holidays. While we strive to deliver your order as quickly as possible, there may be occasional delays due to unforeseen circumstances beyond our control.

It takes us 1-2 business days to process your order before it is shipped. Once your order is dispatched, you will receive a confirmation email with tracking information.

To track your order, simply click on the tracking link also provided in the shipping confirmation email. You will be directed to our tracking page, where you can monitor the progress of your package.

We currently ship to select countries. Please refer to our international shipping page for a list of countries we serve and any specific considerations or restrictions that may apply. Please note that international orders may be subject to customs duties or taxes imposed by the destination country.

We want you to be completely satisfied with your purchase. If you wish to return or exchange an item, please review our return and exchange policy for detailed instructions and timeframes!

If you have any questions or need assistance with your shipment, our friendly customer support team is here to help. Feel free to reach out to us at support@tharascrafts.co.za or call our helpline at +27 83 791 4845.