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HP Active Care helps IT achieve optimal uptime
R899.00
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
| Brand |
HP |
|---|
1 in stock
| Loyalty Program | Qty | Discount |
|---|---|---|
| Small Biz, Big Savings! | 8 - 10 | 5% |
| Small Business Boost: Unlock special discounts when you buy in bulk | 11 - 13 | 6% |
| Group Gathering Special! Enjoy 20% off when you shop together – because more is merrier! | 10 - 14 | 20% |
| Squad Savings Alert: 35% off for groups of 15 or more. Shop together and save! | 15 + | 35% |
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Product Overview
The HP 3-year Active Care warranty provides comprehensive support for notebooks, offering next business day onsite hardware support and remote technical assistance. It includes accidental damage protection, defective media retention, and travel coverage, ensuring your devices are protected both at home and on the go. With predictive analytics and proactive alerts, this service helps maintain high device uptime and fast issue resolution, keeping you productive wherever you work.
Features
•HP TechPulse-enabled support features
•Remote problem diagnosis and support
•Next business day onsite hardware support
•Accidental Damage Protection, Defective Media Retention and Travel Coverage
•Replacement parts and materials
•Firmware updates for selected products
Benefits
•Fast response times
•Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
•Quick resolutions
•Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
•High device uptime
•Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Specifications
•Product Code: U6578E
•Description: HP 3-year Active Care NBD Onsite Notebook HW Support Warranty with ADP DMR TC
•Support type: Active Care
•Additional support option: Accidental damage protection; Defective media retention; Travel coverage
•Duration: 3 years
•Response time: Next business day response
•Coverage window: Standard workdays – 9 hours
•Place of service: Remote and Onsite
•Service method: Onsite and Predictive Support
•Warranty coverage: In warranty
•Care Pack type: Electronic
•Countries/Regions Available: South Africa
Products Covered By This HP Care Pack Service
•HP Business Notebook – HP ZBook Mobile WKS G7 G8 G9 3/3/0 Warranty
•HP Business Notebook – HP ZBook Mobile WKS G7 G8 G9 3/3/3 Warranty
•HP Business Notebook – HP ZBook Mobile WKS G10 3 year Warranty
Fast and Reliable Shipping: Get Your Products Delivered with Confidence!
At Thara's Crafts, we deliver top-notch quality and attention to detail. From premium materials to advanced printing and embroidery techniques, we ensure excellence in every product. Whether it's custom t-shirts for individuals or large orders for businesses, teams, or schools, we're dedicated to providing the best. With reliable fulfillment services, including order processing, packing, and shipping, we take care of logistics while you focus on growth. Count on exceptional customer service from our knowledgeable team. Explore our extensive range of custom products, electronics, gaming, appliances, lighting, security, and more. Experience quality, value, and expertise with Thara's Crafts.
We offer two shipping options: Standard Shipping and Express Shipping. Standard Shipping typically takes 3-5 business days, while Express Shipping delivers within 1-2 business days.
We are thrilled to offer you the added benefit of free Standard Shipping on all orders. To qualify for this exceptional perk, simply ensure that your total order value reaches or exceeds R500. This minimum expenditure requirement allows us to provide you with this complimentary shipping service, guaranteeing a seamless and cost-effective shopping experience. Express Shipping is available at an additional cost as displayed on checkout. Thank you for choosing us as your trusted retailer, and we eagerly anticipate serving you with our outstanding products and hassle-free delivery
Please note that the estimated delivery timeframes are based on business days and exclude weekends and public holidays. While we strive to deliver your order as quickly as possible, there may be occasional delays due to unforeseen circumstances beyond our control.
It takes us 1-2 business days to process your order before it is shipped. Once your order is dispatched, you will receive a confirmation email with tracking information.
To track your order, simply click on the tracking link also provided in the shipping confirmation email. You will be directed to our tracking page, where you can monitor the progress of your package.
We currently ship to select countries. Please refer to our international shipping page for a list of countries we serve and any specific considerations or restrictions that may apply. Please note that international orders may be subject to customs duties or taxes imposed by the destination country.
We want you to be completely satisfied with your purchase. If you wish to return or exchange an item, please review our return and exchange policy for detailed instructions and timeframes!
If you have any questions or need assistance with your shipment, our friendly customer support team is here to help. Feel free to reach out to us at support@tharascrafts.co.za or call our helpline at +27 83 791 4845.
